Shipping policy
SHIPPING
At Ånde we work hard to get your orders packed and shipped in a timely manner. With that said, we are a very small team so please allow 2-3 business days for us to get everything packed and shipped. We appreciate your understanding and promise it will be worth the wait.
We use Canada Post for all of our shipping.
Free Local Pickup
26 Ontario Street, Stratford ON, N5A 3K7
We will email you once your order is ready for pick up!
Shipping within Canada
We offer free tracked shipping on all orders within Canada over $150. For any orders under $150 we offer a flat rate tracked shipping of $15.
Estimated Delivery time: 4-7 business days (however this can take longer to reach more rural areas). You will receive a tracking number with a more accurate delivery estimate once your order is shipped.
Shipping within Continental US
We offer free tracked shipping on all orders within the Continental US over $350. For any orders under $350 we offer a flat rate tracked shipping of $25.
Estimated Delivery time: This can vary depending on area, an accurate estimated shipping time will be provided once your order has shipped. Generally, you should allow about 5-10 business days.
International Shipping
For all other locations, we offer free shipping on orders $500 or more. For any orders under $500 you will be charged based on location at check-out.
Estimated Delivery time: Please allow 10-14 business days however this can vary depending on location.
Please keep in mind that Ande is not responsible for any duty charges incurred. If you decide to refuse your shipment, you are responsible for all original shipping charges as well as any duties, taxes and/or customs charges incurred as well as any costs associated with the return of the package.
